Back
Mio PerksMio Perks

Privacy Policy

Last updated: July 9, 2026

Mio Perks (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information. By using the Mio Perks application (the “Service”), you agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of personal information:

  • Account information: Your full name, email address, and password (stored in hashed form) when you register.
  • Contact information: Your mobile phone number, used for account verification and redemption validation.
  • Location information: Your street address, city, state, and ZIP code, which you provide in your profile to help us surface nearby deals.
  • Usage data: Information about how you use the Service, such as pages viewed, deals browsed, coupons saved, and redemption history.
  • Device and technical data: Browser type, operating system, IP address, and device identifiers collected automatically when you access the Service.
  • Push notification preferences: Whether you have opted in to push notifications and your notification preference settings.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and authenticate you securely.
  • Personalise the deals and offers shown to you based on your location and browsing activity.
  • Send you deal alerts, expiry reminders, and other notifications you have opted into.
  • Verify your identity when you redeem a coupon or loyalty reward.
  • Improve and maintain the Service, including diagnosing technical issues and analysing usage patterns.
  • Comply with legal obligations and enforce our Terms & Conditions.
  • Communicate with you about your account, service updates, and significant policy changes.

3. We Never Sell Your Data

Mio Perks does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share aggregated, anonymised statistics (e.g., the number of users in a particular city) with Partners or the public, but this data cannot be used to identify you individually.

4. Information Shared with Partners

When you redeem a deal or loyalty reward at a Partner business, we share only the minimum information necessary to validate the redemption — typically your name and the redemption reference. Partners are contractually prohibited from using this information for any purpose other than fulfilling the offer.

5. Third-Party Service Providers

We engage trusted third-party providers to operate and improve the Service, including cloud hosting, analytics, push notification delivery, and payment processing. These providers access your data only as necessary to perform services on our behalf and are bound by confidentiality obligations. We do not permit them to use your data for their own independent purposes.

6. Cookies and Analytics

The Service uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the Service is used. You can configure your browser to refuse cookies, but doing so may affect some features of the Service. We use industry-standard analytics tools to understand aggregate usage patterns; this data is anonymised where possible.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it by law (for example, for tax or fraud-prevention purposes).

8. Security

We use industry-standard technical and organisational measures to protect your personal information, including encryption in transit (TLS) and at rest, and access controls limiting who within Mio Perks can view your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information (subject to legal retention obligations).
  • Portability: Receive your data in a structured, machine-readable format.
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at privacy@mioperks.com. We will respond within 30 days.

10. Children’s Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by a prominent notice within the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@mioperks.com.

    Privacy Policy | Mio Perks